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Technical Support Engineer
$95k-117k (estimate)
Full Time | IT Outsourcing & Consulting 2 Weeks Ago
Save

Intellipro Group Inc is Hiring a Technical Support Engineer Near Sunnyvale, CA

Job Title: Technical Support Engineer
Position Type: Permanent
Location: Sunnyvale, California, USA (Onsite, Hybrid)
Salary Range / Rate (Currency): $55/Hr. W2
Job ID#: 134281
Job Summary (Responsibilities and Requirements):
  1. Mandarin - Need bilingual for communication with the team based out in China.
  2. Engineer/developer background to help customers navigate through the technical issues. This role usually doesn't write code but needs to be able to check logs and write SQL reports.
  3. Location: Sunnyvale - Onsite Requirement: at least 3 days, may become 5 days later on. Working hours: usually 10 am - 7 pm,
About Us: IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.
Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$95k-117k (estimate)

POST DATE

04/13/2024

EXPIRATION DATE

07/10/2024

WEBSITE

intelliprogroup.com

HEADQUARTERS

Santa Clara, CA

SIZE

200 - 500

INDUSTRY

IT Outsourcing & Consulting

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The job skills required for Technical Support Engineer include Technical Support, SQL, Commitment, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Engineer. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technical Support Engineer positions, which can be used as a reference in future career path planning. As a Technical Support Engineer, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Engineer. You can explore the career advancement for a Technical Support Engineer below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Support Engineer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Engineer for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Support Engineer job description and responsibilities

Responsible for providing technical support to clients in person and remotely.

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Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

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Technical support engineers need to rise above, and not respond with anger or frustration.

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Technical support specialists provide assistance to customers experiencing technical, software and hardware problems.

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They ensure that all technical aspects are functioning optimally.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Support Engineer jobs

Taking ownership of customer issues reported and seeing problems through to resolution

04/11/2022: Chillicothe, OH

Patience, friendliness, and clear, non-technical communication are necessary to ensure customers don’t feel frustrated or talked down to.

03/29/2022: Orange, CA

A Technical Support Engineer provides customer service for computer hardware and software.

03/30/2022: Grand Forks, ND

Technical support engineers require a variety of hard skills and soft skills.

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A Technical Support Engineer duties and responsibilities may revolve around maximizing computer system capabilities and making recommendations.

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Step 3: View the best colleges and universities for Technical Support Engineer.

Butler University
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